Shipping policy

At Xarvello, we are committed to delivering your orders quickly, safely, and reliably across the UAE.

🚚 Shipping Coverage
We currently offer shipping across all Emirates within the United Arab Emirates.

⏱ Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). Orders placed after working hours will be processed the next business day.

📍 Delivery Time
• Standard Delivery: 2–5 business days
• Express Delivery (if available): 1–3 business days

💰 Shipping Charges
• Flat Rate Shipping: AED 15–25 (depending on location)
• Free Shipping: Available on orders above AED 200

📦 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery in real time.

⚠️ Delays
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as courier delays, weather conditions, or public holidays.

📍 Incorrect Address
Customers are responsible for providing accurate shipping details. Xarvello is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

📭 Failed Deliveries
If a delivery attempt fails, our courier partner will contact you to reschedule. Additional charges may apply for re-delivery.

🌍 International Shipping
Currently, Xarvello focuses on UAE deliveries. For international shipping inquiries, please contact our support team.

📞 Contact Us
For any shipping-related questions, feel free to contact our customer support team—we’re always here to help!